Frequently asked questions
and
Answers
Select a Category
Yes—your site, content, and hosting are 100% yours.
At a minimum, you’ll need a domain name and hosting.
Yes! It’s one of the easiest ways to build a website without learning to code.
You can have your One Link Page up and running the same day you sign up.
We provide the customizable WordPress page for free. We offer affordable plans with no hidden fees to host that site. You can choose the option that best fits your needs and budget.
Yes. Your One Link Page works anywhere you can share a URL, including Instagram, TikTok, Facebook, Twitter/X, LinkedIn, and more.
Yes. You can log in and update, add, or remove links instantly. Changes appear in real time.
Absolutely. Your page will look and work great on any device—phone, tablet, or desktop.
Yes. You can connect your own domain for a professional, branded look, or use a subdomain we provide.
No technical knowledge is required. The setup is simple, and you can manage your page through a user-friendly interface—no coding needed.
Yes. You can post as many links as you need—there are no limits on how many you can display or update.
Most social media platforms only allow one clickable link in your profile. With One Link Page, you put your single URL in your bio, and visitors can access all your other links from that page—no need to constantly update your bio.
We strive for the highest level of customer satisfaction. If you are not satisfied with our services, we offer a 30 day money back guarantee for the hosting plan you signed up for.
If you received a free account migration to our hosting platform, then the 30 day money back guarantee will not apply due to the resources spent on your website migration and account setup. However, you are free to cancel your services with no further ongoing fees. In addition domain name registrations are processed immediately and are non-refundable. We are happy to say we have never had to provide this refund for any of our customers!
A One Link Page is a single, customizable WordPress page we provide that serves as a hub for all your important links. You can share this one URL in your social media bio to direct visitors to multiple products, services, or resources.
In order to provide proper maintenance support, we will need full admin logins to the backend of your website along with FTP logins. In addition depending on the type of maintenance service requested we may need access to the cPanel and DNS management.
Yes we will manage a WordPress site even if we did not build it once it's migrated to our platform.
There are some important things which should be done regularly to ensure proper security and usability of your website. You want to regularly monitor your traffic and make sure there is no malicious traffic to your site, make sure themes and plugins are updated regularly, and if you're not using a premium backup service then you need to routinely backup your site as all your hard work could be lost if your site is compromised.
Most small WordPress sites do not require a large amount of maintenance. However, in general you want to keep your website fresh and secure as those are the sites that typically receive more traffic. When you work with us to design and build a new website we will help provide information about what kind of ongoing maintenance would be important. We can help train you to maintain your site yourself or you can utilize our services if you'd prefer to focus your time on building your content.
We hope our relationship does not end once we publish your website. We provide optional on-going support which can be regular monthly support or only help as needed. If you prefer to be hands on we can show you how to easily add or change content on your existing sites. If you need any additional assistance we can work with you to put together a support solution to meet your requirements.
These are the words or phrases that are known to be used most often by people who would be searching for the products or services your business is offering.
Backlinks are links from other web pages back to your website. These are an important factor in the algorithm of getting your website ranked higher. However, the quality not the quantity of links is most important. You need to be careful in purchasing backlinks as Google can penalize your site if not done in the right way.
There are tools we can show you which essentially measure the traffic on your website to determine the effectiveness of your SEO strategy. The more traffic you drive to your website the more likely you will see increased inquiries and leads.
When done right, SEO is what will ensure your website provides the best possible return on your investment. Successful SEO will require a comprehensive understanding of your target market or ideal customers and keywords they would use for the problems you can solve for them. SEO can give your website increased exposure to search engine results like Google and Bing.
Search engine optimization, or SEO, is the process of improving a website's rank on search engines like Google or Bing. Having your website show up higher than your competitors on these services can lead to more visitors and customers.
We provide a temporary URL while we are making any changes to an existing site and your current site will stay up and functioning business as usual. Only once we have the changes completed to your liking will we migrate it to your domain and make it live so there will not be any down time to your site.
Yes, we believe WordPress is the best content management system for websites due to its cost, flexibility, ease of use, and maintenance.
No, we recommend a custom design specifically to meet your needs and requirements. We recommend not to use 'Themes' as they are bloated and typically run slower than a custom built website. If you desire anyway to use a pre-made theme we are able to implement that for you if requested but we aim to educate you to make the best decision for your business needs.
It depends, but usually yes depending on which tools were used to build your site originally. We can make modifications to your WordPress site but if its a major overhaul we may recommend building from scratch as that is often a cheaper approach to making major changes to your site. We help educate you on the best options so you can make the best informed decision for your situation.
Absolutely! You have full ownership of your website.
No. We perform all the work in-house and work directly with our clients. Our team is based in California.
The time it takes to build a website depends entirely on its size, complexity, and desired functionality. In general a standard WordPress sites takes 2-3 weeks depending on availability of data like logos and preferred images being available as well as decisions on key aspects of design like preferred color palettes etc.
We provide a courtesy weekly backup of your website data, databases and emails. This service is provided as a courtesy and is not meant to be a guarantee. We recommend saving a copy of these backups periodically as they will be overwritten when new backups are made. We do recommend making regular backups in case of a failure to allow you to quickly restore your site without losing any data. We recommend using Code Guard, which is a premium back up solution, for daily backups.
Our hosting platform is tuned for static WordPress pages. Regardless of your purpose, if your a small business, a non-profit or personal blogger this is a great solution for you.
No, if you already have a WordPress website we can migrate it to our hosting platform without missing a beat. We offer free WordPress migrations!
That's great, securing a domain name is one of the first challenges. If you already have one we can help you migrate it over to our platform to make it easier to manage but it's not required. Contact us and we can assist migrating your existing site also if you have one. When you sign up for one of the hosting plans you can enter your existing domain which will be used for your website.
That's great if you already have a website. If its a WordPress site and you're looking for a better hosting platform, we can migrate your existing website to our platform for free! We have an offering specifically for users migrating a site to our platform. Go ahead and sign up and we'll take care of moving your site over.
In addition to the hosting fee you will need to pay for your domain name registration which is usually either yearly or every 3 years depending on your preference. Our quoted plans do not increase with renewal like many of the big name hosting providers which can lure you in with low hosting fees for the first year then raise them every year after that.
Shared Hosting is sharing space on a server which is your secure dedicated space but not having to pay for the whole dedicated server, which is much more cost effective. If your website grows you can expand those resources easily to match your needs but you will only pay for what you need.
We do all the work in-house. We do not outsource your website building to any third parties or use overseas resources. Once we complete your website we turn it over to you and can help you make it secure and you can change all the passwords so only you have access to your site.
One of the benefits of owning your own domain name is having a unique email address with that domain name. Its more professional than using a free cloud email like gmail and brings your business more credibility. We have a service offering which helps you set up your business email and also shows you how you can use gmail on your phone (android or iphone) to integrate with it for free so that you can access your email from any device and it will look like a professional business email.
We accept all major credit cards, and ACH payments (direct transfers from your bank account), and PayPal.
Yes we do not focus on e-commerce sites. If you are looking to primarily build a site to sell your products and services online exclusively then we are not the best agency to work with to meet your business needs.
No, at this time we only work with clients that have an address in the United States.
Absolutely, we're great at leveraging technology to communicate with you in whatever time zone you are in the United States.
Yes, our clients are mostly new to getting online so our goal is to simplify the process and make it as easy as possible. Through our process we help educate you so you can make informed decisions along the way and help you through the technical aspects that may seem scary.
Yes—your site, content, and hosting are 100% yours.
At a minimum, you’ll need a domain name and hosting.
Yes! It’s one of the easiest ways to build a website without learning to code.
We do all the work in-house. We do not outsource your website building to any third parties or use overseas resources. Once we complete your website we turn it over to you and can help you make it secure and you can change all the passwords so only you have access to your site.
One of the benefits of owning your own domain name is having a unique email address with that domain name. Its more professional than using a free cloud email like gmail and brings your business more credibility. We have a service offering which helps you set up your business email and also shows you how you can use gmail on your phone (android or iphone) to integrate with it for free so that you can access your email from any device and it will look like a professional business email.
We accept all major credit cards, and ACH payments (direct transfers from your bank account), and PayPal.
Yes we do not focus on e-commerce sites. If you are looking to primarily build a site to sell your products and services online exclusively then we are not the best agency to work with to meet your business needs.
No, at this time we only work with clients that have an address in the United States.
Absolutely, we're great at leveraging technology to communicate with you in whatever time zone you are in the United States.
Yes, our clients are mostly new to getting online so our goal is to simplify the process and make it as easy as possible. Through our process we help educate you so you can make informed decisions along the way and help you through the technical aspects that may seem scary.
We strive for the highest level of customer satisfaction. If you are not satisfied with our services, we offer a 30 day money back guarantee for the hosting plan you signed up for.
If you received a free account migration to our hosting platform, then the 30 day money back guarantee will not apply due to the resources spent on your website migration and account setup. However, you are free to cancel your services with no further ongoing fees. In addition domain name registrations are processed immediately and are non-refundable. We are happy to say we have never had to provide this refund for any of our customers!
We provide a courtesy weekly backup of your website data, databases and emails. This service is provided as a courtesy and is not meant to be a guarantee. We recommend saving a copy of these backups periodically as they will be overwritten when new backups are made. We do recommend making regular backups in case of a failure to allow you to quickly restore your site without losing any data. We recommend using Code Guard, which is a premium back up solution, for daily backups.
Our hosting platform is tuned for static WordPress pages. Regardless of your purpose, if your a small business, a non-profit or personal blogger this is a great solution for you.
No, if you already have a WordPress website we can migrate it to our hosting platform without missing a beat. We offer free WordPress migrations!
That's great, securing a domain name is one of the first challenges. If you already have one we can help you migrate it over to our platform to make it easier to manage but it's not required. Contact us and we can assist migrating your existing site also if you have one. When you sign up for one of the hosting plans you can enter your existing domain which will be used for your website.
That's great if you already have a website. If its a WordPress site and you're looking for a better hosting platform, we can migrate your existing website to our platform for free! We have an offering specifically for users migrating a site to our platform. Go ahead and sign up and we'll take care of moving your site over.
In addition to the hosting fee you will need to pay for your domain name registration which is usually either yearly or every 3 years depending on your preference. Our quoted plans do not increase with renewal like many of the big name hosting providers which can lure you in with low hosting fees for the first year then raise them every year after that.
Shared Hosting is sharing space on a server which is your secure dedicated space but not having to pay for the whole dedicated server, which is much more cost effective. If your website grows you can expand those resources easily to match your needs but you will only pay for what you need.
Yes—your site, content, and hosting are 100% yours.
We provide a temporary URL while we are making any changes to an existing site and your current site will stay up and functioning business as usual. Only once we have the changes completed to your liking will we migrate it to your domain and make it live so there will not be any down time to your site.
Yes, we believe WordPress is the best content management system for websites due to its cost, flexibility, ease of use, and maintenance.
No, we recommend a custom design specifically to meet your needs and requirements. We recommend not to use 'Themes' as they are bloated and typically run slower than a custom built website. If you desire anyway to use a pre-made theme we are able to implement that for you if requested but we aim to educate you to make the best decision for your business needs.
It depends, but usually yes depending on which tools were used to build your site originally. We can make modifications to your WordPress site but if its a major overhaul we may recommend building from scratch as that is often a cheaper approach to making major changes to your site. We help educate you on the best options so you can make the best informed decision for your situation.
Absolutely! You have full ownership of your website.
No. We perform all the work in-house and work directly with our clients. Our team is based in California.
The time it takes to build a website depends entirely on its size, complexity, and desired functionality. In general a standard WordPress sites takes 2-3 weeks depending on availability of data like logos and preferred images being available as well as decisions on key aspects of design like preferred color palettes etc.
These are the words or phrases that are known to be used most often by people who would be searching for the products or services your business is offering.
Backlinks are links from other web pages back to your website. These are an important factor in the algorithm of getting your website ranked higher. However, the quality not the quantity of links is most important. You need to be careful in purchasing backlinks as Google can penalize your site if not done in the right way.
There are tools we can show you which essentially measure the traffic on your website to determine the effectiveness of your SEO strategy. The more traffic you drive to your website the more likely you will see increased inquiries and leads.
When done right, SEO is what will ensure your website provides the best possible return on your investment. Successful SEO will require a comprehensive understanding of your target market or ideal customers and keywords they would use for the problems you can solve for them. SEO can give your website increased exposure to search engine results like Google and Bing.
Search engine optimization, or SEO, is the process of improving a website's rank on search engines like Google or Bing. Having your website show up higher than your competitors on these services can lead to more visitors and customers.
In order to provide proper maintenance support, we will need full admin logins to the backend of your website along with FTP logins. In addition depending on the type of maintenance service requested we may need access to the cPanel and DNS management.
Yes we will manage a WordPress site even if we did not build it once it's migrated to our platform.
There are some important things which should be done regularly to ensure proper security and usability of your website. You want to regularly monitor your traffic and make sure there is no malicious traffic to your site, make sure themes and plugins are updated regularly, and if you're not using a premium backup service then you need to routinely backup your site as all your hard work could be lost if your site is compromised.
Most small WordPress sites do not require a large amount of maintenance. However, in general you want to keep your website fresh and secure as those are the sites that typically receive more traffic. When you work with us to design and build a new website we will help provide information about what kind of ongoing maintenance would be important. We can help train you to maintain your site yourself or you can utilize our services if you'd prefer to focus your time on building your content.
We hope our relationship does not end once we publish your website. We provide optional on-going support which can be regular monthly support or only help as needed. If you prefer to be hands on we can show you how to easily add or change content on your existing sites. If you need any additional assistance we can work with you to put together a support solution to meet your requirements.
You can have your One Link Page up and running the same day you sign up.
We provide the customizable WordPress page for free. We offer affordable plans with no hidden fees to host that site. You can choose the option that best fits your needs and budget.
Yes. Your One Link Page works anywhere you can share a URL, including Instagram, TikTok, Facebook, Twitter/X, LinkedIn, and more.
Yes. You can log in and update, add, or remove links instantly. Changes appear in real time.
Absolutely. Your page will look and work great on any device—phone, tablet, or desktop.
Yes. You can connect your own domain for a professional, branded look, or use a subdomain we provide.
No technical knowledge is required. The setup is simple, and you can manage your page through a user-friendly interface—no coding needed.
Yes. You can post as many links as you need—there are no limits on how many you can display or update.
Most social media platforms only allow one clickable link in your profile. With One Link Page, you put your single URL in your bio, and visitors can access all your other links from that page—no need to constantly update your bio.
A One Link Page is a single, customizable WordPress page we provide that serves as a hub for all your important links. You can share this one URL in your social media bio to direct visitors to multiple products, services, or resources.
